Ace69 Terms and Conditions — Please Read Before Use

1 Introduction & Applicability

Ace69 is an online gaming and betting platform built for Bangladeshi bettors. By using the ace69.onl website or the ace69 mobile app, you are deemed to have fully accepted these Terms and Conditions.

These Terms and Conditions constitute a legally binding agreement between ace69 and the user. ace69 reserves the right to amend these terms at any time, and continued use of the website after any changes constitutes acceptance of the updated terms.

These terms and conditions apply to all ace69 services, including Sports Betting, Live Casino, slots, bingo, and all other gaming categories. Please read this document carefully before using ace69.

2 Account Register

To register on ace69, you must provide accurate and complete information. ace69 reserves the right to cancel any account created with false or incomplete details at any time.

• Each individual may hold only one ace69 account. Creating multiple accounts is strictly prohibited.
• The name, phone number, and payment details provided at registration must be accurate and will be subject to verification.
• Keeping your account password confidential is your responsibility. Allowing anyone else to access your ace69 account is strictly prohibited.
• After registration, ace69 may require you to complete a verification (KYC) process, which may include submitting a copy of your national ID or passport.
• Ace69 reserves the right to reject any registration application without providing a reason.

3 Eligibility & Age Requirement

To use ace69 services, you must meet the following eligibility requirements:

• Ace69 users must be 18 years of age or older. Anyone under 18 is strictly prohibited from creating an account or using ace69 services.
• Ace69 users must be of sound mind and full mental capacity.
• Ace69 employees and their immediate family members are not permitted to use ace69 betting services.
• Residents of regions where online betting is legally prohibited are not permitted to use ace69.

Ace69 may request relevant documents for age or identity verification at any time. Failure to provide documentation may result in a temporary account suspension.

4 Deposits & Payments

Ace69 currently accepts bKash, Nagad, and Rocket for deposits. ace69 reserves the right to change or add payment methods at any time.

• A minimum deposit amount applies on ace69 and is subject to change from time to time.
• Once a deposit is confirmed, credits are added to your ace69 account instantly.
• Deposits to ace69 must be made using a payment method registered in your own name. Use of third-party accounts is strictly prohibited.
• Ace69 reserves the right to investigate suspicious deposit transactions and notify the relevant authorities if necessary.
• When making a deposit on ace69, you must use the correct reference or transaction number. Incorrect details may result in a delayed deposit.

5 Withdrawal Policy

The following conditions apply when withdrawing winnings from ace69:

• Account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals from ace69 can only be made to the same payment method used for the original deposit.
• Minimum and maximum withdrawal amounts are set in accordance with ace69's guidelines.
• Withdrawal requests from ace69 are typically processed within 1–5 business days.
• The required wagering conditions must be met before bonus funds can be withdrawn.
• Ace69 reserves the right to delay a withdrawal request or require additional verification documents when necessary.

6 Bonus & Promotional Offers

Ace69 regularly offers a variety of bonuses and promotional deals. Please read the specific terms of each offer carefully before accepting.

• The ace69 welcome bonus is available to first-time registrants only. The specified wagering requirements must be met before the bonus can be withdrawn.
• Ace69 reserves the right to modify bonus offer terms at any time.
• Attempting to claim the same bonus offer more than once or across multiple accounts may result in account termination.
• Ace69 free bet and cashback offers each have a specific validity period. Any unused bonus will be automatically forfeited once the period expires.
• Bonus funds may only be used to bet on games and betting markets designated by ace69.
• Ace69 may discontinue or modify any promotional offer at any time.

7 Betting Rules

The following general rules apply to all betting on ace69. Additional sport-specific rules may also apply and are listed separately on the ace69 platform.

• Once a bet is confirmed on ace69, it cannot be changed or cancelled (except in live betting where a cashout option is available).
• Bets placed at incorrect odds due to a technical error may be voided by ace69.
• If a game is abandoned or postponed, bets will be settled in accordance with ace69's established policy.
• Ace69 reserves the right to set maximum bet limits on any wager.
• Odds on ace69 are subject to change at any time. The odds applicable at the time a bet is placed are final.
• In the event of any dispute regarding a match result, ace69's decision will be considered final.

8 Security & Privacy

Ace69 takes the protection of your personal information and financial data very seriously. The ace69 Privacy Policy forms an integral part of these Terms and Conditions.

• Ace69 does not share your personal information with third parties, except where legally required to disclose it to the relevant authorities.
• All payment transactions on ace69 are secured with SSL encryption.
• You are responsible for your account's security. Change your password regularly and never share it with anyone.
• Ace69 will never ask for your password via email or phone.

For more details, visit ace69's Privacy Policy Read.

9 Prohibited Activities

The following activities are strictly prohibited on ace69 and may result in account termination and forfeiture of funds:

• Creating or using multiple accounts.
• Registering on ace69 using a false or fake identity.
• Attempting to hack the ace69 system or make unauthorized modifications to the software.
• Using multiple accounts or identities to exploit the bonus system.
• Money laundering or any illegal financial activity conducted through ace69.
• Placing bets based on match fixing or inside information.
• Misconduct or threats directed at ace69 staff.
• Placing bets on ace69 using bots or automated software.

10 Account Suspension and Closure

Ace69 reserves the right to temporarily or permanently suspend or close any account under the following circumstances:

• Any breach of any part of these terms and conditions.
• Failure to cooperate with the KYC verification process or submission of fraudulent documents.
• Where there is suspicion of irregular betting patterns or money laundering.
• Misconduct toward ace69 staff.
• By court order or government directive.

Users may voluntarily request account closure at any time through ace69 Support. The opportunity to withdraw any verified balance will be provided before closure; however, this may not apply in cases involving prohibited activities.

11 Responsible Gaming

Ace69 is committed to responsible gaming. Gaming should be a source of entertainment, not a source of problems. ace69 is dedicated to raising awareness on this matter.

• Ace69 users can set their own deposit limits, betting limits, and session time limits.
• The Self-Exclusion feature allows you to suspend your ace69 account for a specified period.
• If you are struggling with problem gambling, please reach out to ace69 Support.
• Anyone under 18 is strictly prohibited from using ace69. Parents and guardians are urged to prevent minors from accessing ace69.

12 Limitation of Liability

Ace69 is not liable for the following:

• Disruption to a betting session due to loss of internet connection or technical issues.
• Transactions delayed due to third-party payment providers.
• Financial losses resulting from user negligence or theft of account credentials.
• Service interruptions during scheduled maintenance on the ace69 platform.
• Any indirect or incidental damages arising outside the scope of these terms and conditions.

Ace69's total liability shall in no circumstances exceed the amount of funds held in the user's ace69 account.

13 Changes to Terms

Ace69 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Updated terms will be published on the ace69 website following any changes.

• For significant changes, ace69 will make reasonable efforts to notify registered users.
• Continued use of ace69 after any changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request account closure through ace69 Support.

14 Contact

For any questions or complaints regarding the ace69 Terms and Conditions, please contact the ace69 Support Team:

• Email: [email protected]
• Live Chat: Click the chat icon on the ace69 website
• Support Hours: 7 days a week, 24 hours a day

Ace69's FAQ Page Visiting will answer many common questions. For further details, About Us Visit the page.